By booking with us, you agree to our terms.

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Bookings are made through our website, registered in England under number 13180958. You accept these conditions for yourself and your party.​

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Guests must follow room regulations available on arrival. Breach of these may lead to immediate eviction without refund.

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Please take all your belongings upon departure. Lost items may be retained for up to 1 month.

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Guests must present valid photo ID at check-in. Primary guest must be at least 18 years old.

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Inappropriate behaviour may result in action by the hotel after investigation.

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Discounted bookings cannot be modified or refunded for early check-out.

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We may contact you closer to check-in for confirmation.

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Feedback may be sought during your stay to improve our services.

 

Extension Policy:

Extensions are subject to availability at current room rates.

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Cancellation Policy:

No refund for cancellations within 7 days.

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Mid Stay Cancellations:

Shortening your stay incurs charges depending on timing.

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Payment Policy:

Prepayment of first night's cost required at reservation.

Full payment at check-in for 'pay at Hotel' bookings.

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For online reservations, card payment is pre-authorized 48-72 hours before arrival. Cancellation terms apply post pre-authorization.

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Early Check-in and Late Check-out:

Subject to availability and extra charges.

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Pets:

Not allowed.

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Wireless Internet Available

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Check-in and Check-out:

Check-in from 16:00, latest by 23:30. Check-out by 10:30.

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Complimentary parking for one car per room. Hotel not responsible for lost items in cars.

Please note driveway is tight. Enter your vehicle registration on arrival for free parking.

Unauthorized guests not permitted unless management approved. Provide reservation number, ID, and payment card at check-in.

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For any further queries or to hire the entire hotel for a special occasion, contact us at 01253407928. Thank you for choosing Chatwal Boutique Hotel!